Since 2016, the website EDF Pulse & You federates thousands of consumers around innovation projects.
The company relies on this platform to understand better french people expectations, improve its services and test new offers.
Within 2 years, this white label platform powered by FANVOICE hosted more than 40 participative campaigns involving EDF, many startups, and the general public. More than 6000 consumers joined the community!
FANVOICE’s actions :
- Building the platform
- Recruiting beta-testers via the members’ data basis
- Community animation
- Activity’s steering and reporting
- Defining test protocol
- User’s feedbacks analysis for every projects